Privacy Policy

01 Overview

Welcome to Pavo Apps, operated by Zifyapps ("we," "us," or "our"). We respect your privacy and are committed to protecting the personal data of our users and the merchants who use our Shopify applications.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use any of our Shopify apps including Pavo Photo Gallery, Pavo Product Slider, Pavo FAQ Page, Pavo Size Chart, Pavo Promotion Popups, Pavo Pricing Table with AI, and Pavo Snowfall Effect (collectively, "the Apps").

02 Information We Collect

We collect information in the following ways:

Information You Provide

• Shopify store details (store URL, plan level, email address) collected during app installation
• Settings and configuration preferences you save within our apps
• Communications sent to our support team, including feedback and bug reports

Information Collected Automatically

• App usage data (features used, settings configured, frequency of use)
• Performance and error logs to help us improve the apps
• Technical data such as browser type, device type, and operating system
• IP address and approximate geographic location

Shopify Data Access

Our apps access data from your Shopify store only as necessary to provide the app's functionality. This may include:

• Product information (for slider and gallery apps)
• Theme assets (to inject app components)
• Store settings (to apply customizations)

03 How We Use Information

We use the information we collect to:

• Install, operate, and maintain the Apps on your Shopify store
• Provide customer support and respond to your requests
• Improve and enhance the functionality of our Apps
• Analyze usage patterns to develop new features
• Send important updates about the Apps (e.g., security patches, major changes)
• Comply with applicable legal obligations
• Prevent fraud, abuse, and security incidents

We will never use your data for purposes unrelated to operating and improving our Apps without your explicit consent.

04 Sharing Your Information

We do not sell, trade, or rent your personal information. We may share limited information only in these circumstances:

• Service Providers: Trusted third parties who assist in operating our infrastructure (e.g., hosting, analytics), bound by confidentiality agreements
• Shopify: As required by the Shopify Partner Program and App Store policies
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of company assets (you will be notified in advance)

05 Cookies & Tracking

We use cookies and similar technologies to enhance your experience with our Apps. Types of cookies we use:

• Essential Cookies: Required for the Apps to function correctly
• Analytics Cookies: Help us understand how merchants use our Apps (anonymized data only)
• Preference Cookies: Remember your settings and configuration choices

You can control cookie preferences through your browser settings. Disabling essential cookies may affect app functionality.

06 Data Retention

We retain your data for as long as you have our Apps installed on your Shopify store. Upon uninstallation:

• App configuration data is deleted within 30 days of uninstallation
• Anonymized analytics data may be retained for up to 2 years for aggregate analysis
• Support correspondence is retained for up to 3 years for quality and legal purposes

You may request immediate deletion of your data by contacting us directly at any time.

07 Security

We implement industry-standard security measures to protect your information:

• All data is transmitted using TLS/SSL encryption
• Access to merchant data is restricted to authorized personnel only
• Regular security audits and vulnerability assessments
• Compliance with Shopify's security requirements for Partners

08 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to certain types of data processing
• Restriction: Request limits on how we process your data

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

09 Children's Privacy

Our Apps are designed for use by businesses and are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email or within the app dashboard for material changes
• Provide a summary of key changes for your convenience

Continued use of our Apps after changes are posted constitutes acceptance of the updated policy.

11 Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out: